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Corporate Objective, Mission, Vision and Values

Corporate Objective

PNB aims to continually provide the best customer experience to generations of Filipinos here and abroad.

Mission Statement

We are The Philippine bank promoting financial prosperity for all Filipinos and their businesses, locally and internationally, empowering them to build a competitive, inclusive, and sustainable economy.

Vision Statement

To be among the Top 3 Banks in terms of Customer Growth and Satisfaction, and Return On Equity.

Our Values

Our Shared Values bind everyone in PNB together, providing the basis for trusting one another and helping enable the Bank to achieve its mission and vision.

Masasandalan
(Reliable)

 Our customers and stakeholders can count on PNB to fulfill their needs.

Alab ng Damdamin
(Passion)

 We have a burning love for our country, our fellowmen, and our work.

Tiwala at Integridad
(Trust and Integrity)

 Operating with integrity and trust is in the heart of everything that we do.

Aruga
(Care)

 We care for the environment, the markets we serve, and our people.

Tibay
(Strength or Stability)

 Our over 100 years of existence proves our strength and stability.

Akma
(Adaptive to Change)

We are agile and quick to adapt to change.

Galing
(Competence)

 We deliver results and uphold a culture of excellence, innovation, and teamwork.


Trunkline
Tel. No.: (+632) 8526 3131

Customer Care

Bank Hotline
Tel. No.: (+632) 8573-8888
Email: customercare@pnb.slotsgol.net
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.slotsgol.net
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
.
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